Privacy Policy

At Slemani Clothes, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information when you place an order or contact us:

  • Personal Information: Name, address, phone number, and email address

  • Order Details: Products ordered, delivery address, payment method

  • Technical Information: IP address, browser type, and device used (for website analytics and improvement)

2. How We Use Your Information

We only use your information for the following purposes:

  • To process and fulfill your orders

  • To communicate with you regarding your purchase

  • To improve our website and customer experience

  • To respond to customer service inquiries

  • To comply with legal and regulatory requirements

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Payment Information

All payments are processed securely through trusted third-party payment gateways. We do not store your credit/debit card details on our servers.

4. Data Security

We take data protection seriously. Reasonable administrative, technical, and physical measures are in place to secure your personal information from unauthorized access or misuse.

5. Cookies and Tracking

Our website may use cookies or similar technologies to enhance your browsing experience. These help us:

  • Remember your preferences

  • Analyze site traffic and usage

  • Provide personalized content

You can adjust your browser settings to manage or block cookies at any time.

6. Delivery Area & Times

  • Delivery Area: Currently, we only accept orders from and deliver to Slemani. Orders from outside this region will not be fulfilled.

  • Delivery Times:

    • Order processing: 1–2 business days

    • Delivery: Ranges from 14–20 days, depending on the item

    • Always refer to the item description for estimated delivery time

7. Contact Information

If you have any questions or concerns about your privacy or your order, feel free to reach out:

📬 Mail/Courier Address:
behind mosque fajr

📧 Email: Slemaniclothes@gmail.com
📞 Phone/WhatsApp: +964 0771 337 3140

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the new effective date.

By using our website and placing an order, you agree to the terms of this Privacy Policy.